Those in risk-focused roles are no strangers to banking’s compliance and reputational challenges.
Bluline’s Platform addresses these risks head-on, ensuring your bank meets regulatory requirements with precision, reducing compliance concerns and protecting your reputation through reliable automated remediation processes.
187
Remediation lodgments to date
1M
Customer remediation payments made
$50M
Accurate payments back to customers
100
Incidents completed with our platform
Secure within your bank
Our Platform fits within your bank's secure systems, prioritising data protection and customer security against external threats.
This integration emphasises risk mitigation in data handling and safeguards sensitive information, maintaining high standards of security in every interaction.
For risk professionals, Our Platform provides precision at scale, enhancing your ability to manage and analyse large volumes of remediation payments/letters accurately.
Its seamless integration ensures that every data point is handled with the utmost accuracy, supporting rigorous risk assessments and decision-making processes without compromising data integrity. You get the correct result, everytime
The Platform automates data collection, calculations, and remediation payment processing, minimising the need for human intervention – and human error.
For risk professionals, this means you achieve compliance faster and more reliably, ensuring that each step of remediation meets regulatory standards with enhanced precision.
Discover how end-to-end automation is revolutionising customer remediation in banking – addressing challenges, enhancing customer trust, and driving operational efficiency.
Key metrics, strategies, and tools can help you gauge the impact of your bank’s customer remediation efforts so you can improve processes and deliver better outcomes.
Bluline’s platform is an end-to-end customer remediation solution designed specifically for banks and financial institutions. It automates every stage of the remediation process – from identifying impacted customers and calculating losses to executing payments, ensuring compliance, and tracking follow-ups.
How does the platform use our bank's data and keep it secure?
Bluline’s platform ensures your bank’s data remains secure through robust encryption at rest on a database level and encryption in transit using the latest transport layer security (TLS) support. We implement zone management solutions and leverage the security of the broader banking ecosystem, all while operating within your secure environment to maintain compliance and data integrity.
How does Bluline install the platform?
Bluline’s platform is deployed securely within your bank’s infrastructure, either on-premise or in a banking virtual private cloud (VPC). We tailor installations to fit your needs, whether a bare metal or full-cloud solution, using Terraform for seamless deployment. Our team ensures a smooth, secure integration with minimal disruption to operations.
How does the Bluline team work with our bank?
Bluline partners closely with your bank to ensure seamless integration and optimal results. Our team collaborates to understand your specific needs, tailoring your automation solution with flexible, bespoke modules. During implementation, our experts work onsite, embedded within your team to provide hands-on training and support. A dedicated account director oversees the project, ensuring ongoing alignment with your bank’s unique processes. Our goal is a smooth transition and long-term success in automating customer remediation.
Join the evolution
Start your journey today and gain a competitive advantage with Bluline's automated customer remediation platform.
