We're here to help you simplify your complex remediation program
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Get in touch
Level 24, Three International Towers
300 Barangaroo Avenue
Sydney, NSW 2000, Australia
FAQ
Bluline’s platform is an end-to-end customer remediation solution designed specifically for banks and financial institutions. It automates every stage of the remediation process – from identifying impacted customers and calculating losses to executing payments, ensuring compliance, and tracking follow-ups.
Absolutely! Bluline’s platform delivers proven results, successfully processing more than $50 million in payments to nearly 2 million Australian customers. It has efficiently managed more than 100 customer remediation incidents, helping banks streamline processes, reduce costs, and improve compliance. Our partner banks trust Bluline to transform their remediation efforts with measurable success.
Bluline’s platform is not a bespoke build, but it is highly adaptable. The core software remains consistent, while we develop custom connectors and bespoke modules to seamlessly integrate with your bank’s existing systems. This ensures a tailored fit that meets your specific remediation needs without the complexity of a fully custom build.
Bluline partners closely with your bank to ensure seamless integration and optimal results. Our team collaborates to understand your specific needs, tailoring your automation solution with flexible, bespoke modules. During implementation, our experts work onsite, embedded within your team to provide hands-on training and support. A dedicated account director oversees the project, ensuring ongoing alignment with your bank’s unique processes. Our goal is a smooth transition and long-term success in automating customer remediation.
Let’s talk! Bluline is growing, and we’re always looking for world-class engineers and professionals to join our team. If you’re passionate about innovation, automation, and transforming financial services, we’d love to hear from you. Reach out today and start a conversation that could change your career.